Administrator, North London
Paulette joined the North London office in 2017 as she was looking for a new challenge. Her role is to manage the day to day running of the Barnet Office, deliver excellent client service and support financial adviser Simon Prestcote and his team.
Paulette worked in childcare and education for much of her career. Paulette managed children’s centres, delivering multi-agency services to children aged 0-5 and their families for over 25 years. She achieved a 1st Class Honours Degree in Early Childhood Studies, along with various additional management qualifications.
After reaching the pinnacle of her role in education Paulette chose a complete career change, but one allowing her to utilise and develop what really matters to her. This includes working within a high performing team delivering quality service to meet client needs, and identifying process improvements to support excellent client service.
In 2017 Lonsdale Services won the Retirement Planner Award (RPA) Outstanding Customer Care award and the RPA for Best Individual Pension Advice firm in the South East and Anglia in 2018. In 2021 Lonsdale Services won the Best Adviser firm for Vulnerable Client Care at the 2021 National Professional Adviser Awards.
Outside of work Paulette’s hobbies include baking and cake decorating, attending athletics meetings, listening to music, and spending time with family and friends.